Terms and Conditions

Acceptance of Terms

By accessing and using our furniture transportation website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our furniture moving service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

User Obligations

Users of our furniture transportation services must:

• Provide accurate and complete information regarding furniture dimensions, weight, and special handling requirements
• Ensure all furniture is properly prepared for transportation according to our guidelines
• Be present or designate an authorized representative during pickup and delivery
• Maintain respectful communication with our staff and transportation team
• Pay all agreed-upon fees within the specified timeframe
• Report any damages or issues within 24 hours of delivery completion

Service Limitations

Our furniture transportation services are subject to the following limitations:

• We do not transport hazardous materials, illegal items, or extremely fragile antiques without special arrangements
• Maximum weight limits apply per item and total shipment
• Weather conditions may affect delivery schedules and we reserve the right to postpone services for safety reasons
• Access limitations at pickup or delivery locations may result in additional charges
• We do not provide assembly or disassembly services unless specifically contracted

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of our furniture transportation company. This content is protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission. The company name, logo, and service marks are registered trademarks and may not be used without authorization.

Liability Limitations

Our liability for furniture transportation services is limited as follows:

• Maximum liability per item is limited to the declared value or actual replacement cost, whichever is lower
• We are not liable for pre-existing damage not reported before transportation
• Consequential, incidental, or punitive damages are excluded from our liability
• Claims must be filed within 30 days of delivery completion
• Our total liability shall not exceed the total amount paid for the transportation service

Payment Terms

Payment for furniture transportation services is due according to the agreed schedule. We accept various payment methods including cash, credit cards, and electronic transfers. Late payment may result in additional fees and potential suspension of services. All prices are subject to change with reasonable notice. Refunds are processed according to our refund policy and may be subject to cancellation fees depending on the timing of the request.

Privacy and Data Protection

We collect and process personal information necessary for providing furniture transportation services. This includes contact information, addresses, and service preferences. We implement appropriate security measures to protect your data and do not sell or share personal information with third parties except as necessary for service delivery. Users have the right to access, correct, or delete their personal information in accordance with applicable privacy laws.

Dispute Resolution

Any disputes arising from these terms or our furniture transportation services shall be resolved through the following process: First, we encourage direct communication to resolve issues amicably. If direct resolution is not possible, disputes will be subject to binding arbitration under the rules of the local arbitration association. The arbitration shall be conducted in the jurisdiction where our company is registered. Both parties waive the right to jury trial and class action proceedings.

Modifications and Termination

We reserve the right to modify these Terms and Conditions at any time with reasonable notice. Continued use of our services after modifications constitutes acceptance of the updated terms. We may terminate or suspend services at our discretion for violation of these terms or for any other reason deemed necessary for business operations. Upon termination, all outstanding obligations remain in effect.